ProTel is an extension of your office 24/7/365. Never miss a call and never leave a question unanswered with a staff that talks to your customers like you would.
Support for your company at the level you need.
From dedicated receptionists to multi-client office assistance protocols, call managing structures, emergency dispatch, and virtual receptionists for the medical and commercial industries, ProTel offers a variety of services that can take any business to the next level.
24/7 Live Agent Support
We handle your calls as if we are your office so you can be a 24/7/365 business.
We can receive and input orders for products or services as well as provide customer service support.
We traffic your calls, schedule/change appointments, set up new client/patient information and more.
After Hours Dispatch
When your business day ends ours doesn’t. Emergency calls or dispatches get handled like you were there.
Whether through media advertising or your website, we handle your order input to free your staff to do what they do best.
Scheduling Call Center
No matter if you’re a small business or a Medical System, we help your customers get their appointments scheduled and confirmed.
years of experience
We speak your language.
We integrate across multiple softwares that allows our company to support your business and respond to your clients the way you would respond to them.
ProTel provides stellar services for many industries and professions, including but not limited to:
Partner with ProTel today and never let a call go unanswered
Scalability? no problem.
Who we serve
ProTel provides stellar services for many industries and professions, including but not limited to.
- Home Health/Hospice Agencies
- Hospitals, Hospital Trauma and Consult Lines
- DME Companies
- Community Health Centers
- Emergency Response Companies
- Mechanical/Electrical/Plumbing/Heating and Cooling
- Government Agencies
- Computer/Tech Support
- Order Entry
- Attorneys/Law Firms
- Funeral Homes
- Real Estate Agencies
- Insurance Agencies