We are a busy oncology practice so it is necessary that our messages be relayed efficiently with the utmost accuracy. Protel has provided outstanding service to us for 16 years. They are flexible when we need emergent coverage and have done so without hesitation. We appreciate the relationship we have and hope to continue for many years to come. Thank you, Protel, for your dedication to our practice and more importantly, to our patients.
— Kim Ward Chief Operating Officer Jackson Oncology Associates, PLLC
One thing I know we can rely on each day is the hassle free results provided by Protel. I've enjoyed watching Protel grow with us and appreciate the partnership we've shared over the past 24 years. Looking forward to 24 more!
— R. Todd Warren GI Associates & Endoscopy Center
I do not think that in this world many people are told how much they are appreciated. I think it is time now for me to do just that. Magnolia Exterminating has been doing business with ProTel for many years. It has been a pleasure to work with all of your employees. Everyone at ProTel has been great at communicating with all of our customers and us. We have always received our messages and calls promptly. Our customers say to us, “wow, that was fast,” referring to our response to their call. Honestly I do not know what we would do without all of you. We plan to do business as long as ProTel is there. We think of you as our partner in service.
I began my relationship with ProTel Inc in 2002 when I began my portable mobile x-ray service. My needs were and still are very structured and detailed. I depend on ProTel for answering EVERY call that my office received, whether it be a nursing facility scheduling exams, a doctor needing to discuss results of an exam, a nurse calling to request results of an exam done previously, etc…. The professional and always courteous ProTel staff has efficiently and continuously handled all our calls (approximately 2,050-2,100 calls monthly) at Portable Medical Diagnostics beyond our imagination and well beyond my satisfaction. I personally recommend ProTel to you and anyone in search of an answering service that will provide you with courteous telephone service, as well as reflect a positive and professional image that enhances your own staff’s abilities.
—Portable Medical Diagnostics
Our surgery clinic has a physician on call 24-7 and over the years it really adds up. We are happy to partner with ProTel to take care of all after hours phone calls. We tried other companies in the past due to demands from a citywide call group, now the entire citywide ENT call group is with ProTel. They are knowledgeable, they have many services available. I have been very pleased with their services, helpful knowledgeable staff, and their business model. I will be happy to be a reference for ProTel and anyone looking for a company to rely on, ProTel is it.
Jackson Heart Clinic has worked alongside Protel since 2005. Not only has Protel provided reliability and allowed services with the clinic to be streamline, but they have shown personalization and care leading to a strong business relationship allowing us the serve our patients with quality care through the services they offer.
—Stephanie S. Carr Chief Executive Officer
Jackson Heart Clinic, P.A.